K9-Art Photography Ltd Privacy Policy

Last updated: 29 June 2026

1. Introduction

K9-Art Photography Ltd is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our photography services.

K9-Art Photography Ltd is the data controller responsible for your personal data.

2. Information We Collect

We may collect the following personal information:

• Name
• Email address
• Telephone number
• Postal address (where required)
• Details relating to your booking or order
• Payment information (payments are processed securely by third-party payment providers and we do not store your full card details)
• Photographs and images created during your photography session
• Information you provide when contacting us
• Website usage information, including IP address, browser type, pages visited and cookies.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries.
• Process bookings and orders.
• Provide photography services.
• Deliver digital images or physical products.
• Process payments.
• Communicate with you regarding your booking.
• Improve our website and services.
• Meet our legal and accounting obligations.
• Send marketing emails or promotions where you have given your consent.

4. Our Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal information using one or more of the following lawful bases:

• Performance of a contract – to provide photography services and fulfil your order.
• Legal obligation – to comply with tax, accounting and other legal requirements.
• Legitimate interests – to manage our business, improve our services and respond to enquiries.
• Consent – where required, such as for marketing emails or where you have agreed to the use of your photographs for promotional purposes.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

• Payment providers
• Website hosting providers
• Email service providers
• Cloud storage providers
• Print laboratories and product fulfilment companies
• Delivery and courier services
• Professional advisers where required by law

All third-party providers are expected to keep your information secure and only process it on our behalf where appropriate.

6. Photography and Image Use

Photographs created during your session are securely stored and backed up.

We will only use your photographs for advertising, social media, our website or promotional material where you have given permission or where another lawful basis applies.

If you wish to withdraw permission for promotional use of your images, please contact us.

7. How Long We Keep Your Information

We only keep your personal information for as long as necessary.

Typically:

• Customer enquiries are retained for up to 12 months.
• Booking information is retained while providing our services.
• Accounting and financial records are retained for at least six years to comply with UK legal requirements.
• Photographs may be retained to provide ongoing customer service, backups and future orders unless you request their deletion where applicable.

8. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

• Remember your preferences.
• Improve website performance.
• Analyse website traffic.
• Support website security.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can control or disable cookies through your browser settings.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Although we work hard to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. International Transfers

Some of our service providers may store or process information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK GDPR.

11. Your Rights

Under UK GDPR you have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal information where applicable.
• Restrict the processing of your information.
• Object to certain processing.
• Request transfer of your data to another organisation where applicable.
• Withdraw your consent at any time where processing is based on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

You can exercise your rights by contacting us using the details below.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

K9-Art Photography Ltd

Email: bradley@k9artmedia.co.uk

Telephone: 07891 776037

13. Complaints

If you are unhappy with how we handle your personal information, we would appreciate the opportunity to resolve your concerns first.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

The latest version will always be published on our website with the date of the most recent update.